Skip to main content
Human Resources » Uniform Complaint Procedure (UCP)

Uniform Complaint Procedure (UCP)

What is the Uniform Complaint Procedure (UCP)?

The Uniform Complaint Procedure (UCP) is a formal process required by California law that allows students, parents/guardians, employees, and community members to raise concerns when they believe the school district has not followed certain state or federal education laws.

Parlier Unified School District uses the UCP to ensure complaints are:

  • Taken seriously
  • Investigated fairly
  • Resolved promptly
  • Free from retaliation

The District is committed to equity, access, and safe learning environments for all students.

Regulation 1312.3

Uniform Complaint Procedure (UCP) Timeline

Step 1: Complaint Filed

  • Complaints are submitted in writing to the District’s Compliance Officer.
  • Some complaints (student fees, LCAP) may be filed anonymously.

Step 2: Initial Review

  • The Compliance Officer reviews the complaint.
  • Interim measures may be put in place if needed.

Step 3: Investigation Begins

  • Investigation begins within 10 business days.
  • Parties may be interviewed and evidence reviewed.

Step 4: Written Decision Issued

  • A written investigation report is issued within 60 calendar days of receipt, unless an extension is agreed upon in writing.

Step 5: Appeal (Optional)

  • If the complainant disagrees with the decision, they may appeal to the California Department of Education within 30 calendar days.

Regulation Uniform Complaint Procedures (AR 1312.3)

Complaints That May Be Filed Through UCP

The UCP applies to complaints involving:

  • Discrimination, harassment, intimidation, or bullying, including based on:
    • Sex, gender, gender identity or expression
    • Sexual orientation
    • Race, color, ethnicity, national origin
    • Disability
    • Age
    • Religion
    • Immigration status or association with a protected group
  • Student fees and unlawful charges
  • Local Control and Accountability Plan (LCAP) compliance
  • Educational programs, including:
    • Title I, II, III
    • Migrant Education
    • Foster Youth and Homeless Student services
    • Juvenile Court School programs
  • Course access, instructional materials, and instructional minutes
  • Child nutrition programs
  • Preschool health and safety issues (license-exempt programs)

Regulation Uniform Complaint Procedures (AR 1312.3)

Who May File a Complaint?

Any individual or organization may file a UCP complaint, including:

  • Students
  • Parents or guardians
  • District employees
  • Community members
  • Public agencies or advocacy organizations

Student fee and LCAP complaints may be filed anonymously if sufficient supporting information is provided.

Filing Deadlines

  • General UCP complaints: Within one year of the alleged violation
  • Discrimination/harassment complaints: Within six months, unless extended for good cause

Investigation Process

Once a complaint is received:

  • An investigation is initiated
  • Relevant evidence is reviewed
  • Witnesses may be interviewed
  • Parties are informed of the outcome through a written report

The report includes findings of fact, legal conclusions, corrective actions (if applicable), and appeal rights.

Appeals

If dissatisfied with the District’s decision, a complainant may appeal to the California Department of Education (CDE) within 30 calendar days of receiving the District’s written report.

Confidentiality & Non-Retaliation

The District strictly prohibits retaliation against any individual who files a complaint or participates in a UCP investigation. Confidentiality is maintained to the extent possible while allowing for a thorough investigation.

Language Access

Translation and interpretation services are available. UCP materials are provided free of charge and in languages as required by law.

Regulation Uniform Complaint Procedures (AR 1312.3)

Compliance Statement:
Parlier Unified School District’s Uniform Complaint Procedures are aligned with California Code of Regulations, Title 5, sections 4600–4670, Education Code section 33315, and Board Policy/Administrative Regulation 1312.3. The District annually notifies students, parents/guardians, employees, and the community of UCP rights and procedures and ensures accessibility for all families.

Regulation Uniform Complaint Procedures (AR 1312.3)

Who to Contact for Information

Fred Guerrero

Executive Director, Human Resources

Parlier Unified School District

900 Newmark Avenue

Parlier, CA 93648

📞 (559) 646-2731